Cancellation Policy for Classes:
Life gets in the way sometimes. With that in mind, you are allowed 2 free Late Cancels per calendar year for Group Classes.
For Group Classes using the Monthly Unlimited Package, if you cancel with less than 24 hours notice, a $20 Pilates OR $15 Yoga Late Cancel Fee will be charged to the card on file provided. (A card must be provided on file.)
For Group Classes using the 5, 10, or 15 Pilates OR Yoga Class Packages, if you cancel with less than 24 hours notice, that class will be deducted from your current package.
Please arrive promptly for class. If more than 10 minutes late for class, your spot may be given to a standby wait-listed student.
For Yoga Classes: Please arrive at least 5-10 minutes prior to class starting time. Once class has begun, the door will be closed and locked as to not disrupt opening meditation. If you know you will be only a few minutes late, please call the studio and the instructor will set up a spot for you. Please keep chatter to a minimum as to set the mood for the class. Some students like to settle in and meditate before the class begins. All belongings (i.e. purses, yoga bags, mat strap/carrier) need to be put away to keep our space open and clear. Clear space = a clear mind.
All workshops or specialty classes must be prepaid to reserve your spot.
Please bring a mat for Yoga Classes, however we offer mats to use if needed.
Please sign in at the front desk when arriving for classes. This shows you attended. Failure to sign in for classes may result in a no-show Late Cancel Fee.
We allow a maximum of 5 students on a wait-list for classes. If you are added to the class from the wait-list, we will contact you as soon as possible to confirm your spot. All cancellations must be 12 hours prior to class starting time to avoid a Late Cancel Fee. If you do not respond to the wait-list notification and do not attend class, you will be charged a Late Cancel Fee.
Cancellation Policy for Private Sessions:
If you need to change or cancel your appointment, we ask that you give us 24 hour notice or the full cost of the service will be charged. Please note that we request credit card details to secure bookings.
Please arrive 15 minutes before your appointment start time.
Cancellation Policy for Massage Therapy:
If you need to change or cancel your appointment, we ask that you give us 24 hour notice or the full cost of the treatment will be charged. Please note that we request credit card details to secure bookings. If your service is covered by insurance, you will be charged and not your insurance.
Please arrive at least 15 minutes before your appointment start time.